All of our jewellery is handmade in the historic Jewellery Quarter in Birmingham, England.

Our client care team are available to contact Monday - Friday from 9am - 5pm. Visit our client care page for more information.

Visit our client care page for our full contact information

To place an order, add the item you would like to your cart. Follow the link to the checkout page.

Your order is confirmed once you've entered your payment information and the checkout process is complete.

Yes. Our website uses industry standard encryption technology to ensure your details are protected when being transmitted over the internet.

You may be asked for multi-factor authentication by your bank when checking out on the website.

Your details are stored on our secure servers and only shared inline with our privacy policy.

VAT in the UK is 20% and included in our product price. Should you require a VAT invoice for your purchase please contact client care with your order number.

Our products arrive in a Wilson Grant, plush lined, jewellery box. Dispatched inside unbranded outer cardboard carton.

We offer complimentary delivery on all orders.

We use multiple couriers depending on your location, size and the value of your order.

Our couriers deliver Monday - Saturday.

Once your order is dispatched, you'll receive a delivery confirmation email with an estimated date for delivery. For most UK orders, this will be the following working day.

Once your order is dispatched, you'll receive a confirmation email along with a link to track the delivery.

Our full returns and refunds policy is available on our returns and refunds page.

• Returns may be made within 30 days from the date of delivery.
• Wilson Grant are pleased to offer a complimentary returns and exchange process.
• To arrange a return, please visit our client care page and speak with a member of the client care team.
• Products puchased online will be eligible for refund or exchange provided they are returned in the same saleable condition as when they arrive and accompanied by the relevant order number / sales receipt.
• Refunds will be issues in the same form of tender as the original purchase when possible and are processed within 3 working days of receiving the returned product.
• We are unable to offer refunds on personalised or bespoke products.

We can make rings to fit almost any finger size. Contact our client care team who will be happy to raise a bespoke order for a different size.

It depends on how often you wear it, but we'd recommend checking it once a month for cleaning.

Our jewellery is made from precious metals and can get wet. Over time, silver jewellery can oxidise and can dull slightly, but they can be bought back to life again with a clean and polish.

We'd recommend removing your jewellery before swimming or using cleaning products as some chemicals may tarnish the surface of the piece.

Our silver pieces are made using Sterling Silver, which is more hardwearing pure silver alone. Silver is a precious metal and requires some cleaning from time to time, but with proper care will retain its beauty and last for generations to come.

Silver tarnishes when exposed to salt air and products containing sulphur. However, silver that is regularly used requires less care and we would encourage you to wear your silver every day.

Use a small amount of silver cleaner on a soft cloth and gently rub your silver several times. Rinse the piece thoroughly with water and carefully dry.

Store in a soft container or bag, and in humid conditions with some silica crystals to remove the water that may be in the air.

Gold jewellery should be professionally polished or cleaned by a jeweller. Polishing removes metal from the surface, so we wouldn't recommend doing this too often.

Between professional care, gold pieces can be cleaned with a non abrasive gold cleaner.

We'd recommend removing gold jewellery when cleaning, swimming or bathing, cooking, working out, and using hair products or applying lotions.

Your gold jewellery can be stored in the jewellery box that it is delivered in, which has a soft lining to protect the piece when not in use.